Privacy Policy

1Information We Collect

We only collect the minimum data required to fulfill your order:

• Phone number
• Delivery location
• Order details
• Payment confirmation (via Pesapal)

We do not require account creation.

2How We Use Your Information

Your information is used strictly for:

• Processing and delivering your order
• Communicating with you regarding delivery
• Verifying payment

We do not sell, rent, or share your personal data for marketing purposes.

3Privacy & Discretion

We prioritize confidentiality:

• Orders are packaged in plain, unbranded packaging
• Riders do not see product details
• No sensitive product information is disclosed externally

4Data Security

We implement reasonable safeguards to protect your data from unauthorized access or misuse.

5Third-Party Services

Payments are processed securely via Pesapal. We do not store your mobile money or payment credentials.

6Data Retention

We retain order data only as long as necessary for:

• Order fulfillment
• Legal and regulatory requirements

7Your Rights

You may request:

• Access to your data
• Deletion of your data (where applicable)